Working remotely on a part-time contract basis, the Social Media Moderator will manage comment moderation and responses across various partner ad campaigns, ensuring brand voice consistency while engaging with prospective students. Key responsibilities Own comment moderation and response for active partner ad campaigns Answer prospect questions using established response conventions and partner voice Identify and flag emerging trends related to ad engagement and comments Required qualifications Prior social or community moderation experience, preferably on paid social Familiarity with moderation platforms such as NapCat, Sprout, or Hootsuite Proficiency in spreadsheet usage and tagging discipline Interest in higher education, workforce development, or edtech
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