Advantage Auto Group is committed to creating an exceptional work environment because we know our employees are our greatest asset. Thanks to our incredible team, we’ve earned numerous industry awards and continue to grow year after year.
We are currently seeking a Sales Business Development Representative (BDC) to join our call center team. This role plays a key part in the customer experience by supporting service customers with appointment scheduling, vehicle updates, and retention efforts.
The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment with a strong focus on customer satisfaction.
Outbound call responsibilities include (but are not limited to):
No-show follow-ups
Appointment confirmations
Lead follow-ups
Daily task list completion
Complete 125 outbound calls per day
Achieve a goal of 5–7 appointments set per day
Meet or exceed daily, weekly, and monthly performance goals
Maintain professionalism, reliability, and a positive attitude at all times
Perform additional duties as assigned
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