Managing a remote team of service representatives, the full-time Call Center Supervisor will oversee performance, provide coaching and training, and ensure adherence to policies while driving key performance indicators in a virtual environment. Key responsibilities: Supervise and mentor a team servicing and selling products, ensuring compliance with policies and procedures Utilize reports and team activities to meet productivity and quality goals while fostering a culture of continuous improvement Handle escalated calls and sensitive situations, acting as an intermediary between consumers and the company Required qualifications: 3-5 years of supervisory experience in a contact center or financial services environment Proven ability to lead and motivate diverse teams to achieve successful results Strong analytical skills with a track record of delivering results and managing priorities Ability to operate in a fast-paced environment and manage 15-17 non-exempt reports Computer proficiency and experience with relevant technology for remote supervision
...Remote Physician Medical ReviewerPre-service reviews only. Training will be for 3-4 days per week for at least 4 weeks, Monday - Friday... ...8a-5pm [CST]. Seeking physician medical reviewer for remote weekend work - at least 2 weekends per month. Additional hours subject to...
A recruitment and staffing firm is looking for an Entry Level Software Developer to join their team. In this fully remote position, you will develop applications and tools while collaborating with global teams. Candidates should have some knowledge of Java and a strong...
Amazon Web Services, Inc. seeks an AMS Cloud Architect II to design, implement, and optimize secure, highly available AWS Managed Services solutions. You will lead customers through cloud architecture reviews, migration planning, and modernization initiatives, leveraging...
...Job Description & Requirements Anesthesiology Physician StartDate: ASAP Available Shifts: Regular 9 Pay Rate: $194.00 - $210.00 This facility is seeking an Anesthesiology Physician for locum tenens support as they look to fill a current need. Details...
...Start your customer service journey in a remote chat support role with flexible hours and the chance to begin right away. This job is ideal for those who want to work in a lively environment while providing great support through written communication. You dont need prior...